Refund policy

Return & Refund Policy

No Refunds:
Please note that we do not accept refunds for purchased items. All sales are final.

Defective or Missing Items:
If you receive a defective product, damaged item, or an order with missing items, we will process a full refund or replacement for the affected product. Please inspect your order upon receipt and contact us immediately at support@sparkspecials.com with proof of the issue so we can resolve it promptly.

Non-Returnable Items:
Certain items cannot be returned, including perishable goods (such as food, flowers, or plants), custom or personalized products, personal care items, hazardous materials, flammable liquids, gases, sale items, and gift cards.

Exchanges:
If you wish to exchange an item, please contact us at support@sparkspecials.com The fastest way to ensure you get what you want is to contact us about a defective or missing item so we can resolve it.

European Union 14-Day Cooling-Off Period:
For orders shipped to the EU, you have the right to report defective or missing items within 14 days of receipt. Please note, refunds are only processed for defective or missing items, not for other reasons.

Contact Us:
For any questions regarding defective or missing items, please reach out to support@sparkspecials.com